Help with your order.

Changes and cancellations

Contact us as early as possible with your order reference. We will check preparation and delivery status before confirming available options.

Contact info.happylifechicken@gmail.com or +234 706 646 5055 with your order reference. Tell us what you would like to change. Our team will check the preparation and delivery status before confirming what is possible.

Unpaid reservations expire after 30 minutes. A paid order is not cancelled automatically when that reservation time passes.

Problems with a delivery

If an item is missing, incorrect, or the packaging concerns you, contact us promptly with the order reference and details. Keep the packaging and any relevant photographs so we can investigate.

Refunds

Our team will review your request and confirm the agreed resolution. Approved online-payment refunds are handled through Paystack. Your order page shows refunds after they have been verified with the payment provider.

A refund request is not confirmation that money has been returned. Your bank determines when a processed refund appears in your account. Contact us if you need a payment check.